Download this free B1–B2 English worksheet PDF for English learners and teachers. This lesson is based on a recent Fortune report about workplace communication, younger employees, older managers and different expectations around email, chat and phone calls.
Students practise reading comprehension, useful vocabulary, phrase matching and speaking skills through a real-world work topic about generational communication, messaging apps, email style, remote work, office jargon, tone and workplace conflict. The worksheet is suitable for private English lessons, online classes, classroom teaching, homework and discussion practice.
The article explains the topic in clear, accessible English. Students read that workplace communication can cause problems even when everyone speaks the same language. Younger workers may prefer messaging apps, short replies and a casual style, while older colleagues may see email as more formal and permanent.
This worksheet helps B1–B2 learners discuss communication at work in everyday English. Students talk about whether they prefer email, instant messages or phone calls, whether short replies can seem rude, how long people should wait for a reply, and whether companies should teach communication rules to new staff.
The PDF includes a B1–B2 reading text, True / False questions, Phrase Match, Synonym Match, a task where students use new language, discussion questions and a full answer key. It helps learners build useful vocabulary for talking about formal and casual communication, experienced colleagues, immediate replies, efficient messages, misunderstandings and workplace expectations.
Level: B1–B2
Date: 04 September 2026
Focus: reading, vocabulary, workplace communication, generations, email, chat and speaking
This free worksheet includes:
- a B1–B2 reading text about different generations communicating at work
- True / False comprehension questions
- Phrase Match practice with useful expressions
- Synonym Match vocabulary practice
- a sentence-writing task using new language
- discussion questions for Student A and Student B
- full answer key
The worksheet includes useful phrases such as come across as, pick up, work out, switch to, fall behind, get the wrong idea, keep up with, fit in with, get used to and clear up. It also practises vocabulary such as formal, permanent, casual, experienced, common, efficient, natural, immediate, influence and conflict.
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